International aid organisation Austraining International has turbocharged its information systems infrastructure since selecting Vectra Corporation as its technology partner in early 2009.
In the words of its external auditors, Austraining had previously run “Ferrari technology” that delivered “Volkswagen performance” due to constraints imposed by internal IT support services.
Since Vectra got behind the wheel of its IT systems, Austraining has achieved significant productivity improvements including greater website uptime, easier remote access, reduced downtime from unplanned disruptions and standardised solutions to problems that were previously handled individually.
Austraining Chief Operating Officer Ray Ash indicated that IT costs had reduced since Vectra came on board. “We’re making the best use of our infrastructure now,” he said.
“Rather than a big cost increase through the need to buy extra servers, there have been efficiencies and savings.”
Award-winning Arrow business partner, Evolution Business Systems (EBS) has launched a same-day support service in Adelaide for companies using the Arrow Financials accounting software program.
The company, which has its national support centre in Melbourne, is already providing Arrow Financials support for customers in both Australia and New Zealand.
Evolution, established by managing director Paul Woods in 2001, has won a series of awards for its performance, including being four-time recipient of Arrow’s Business Partner of the Year accolade.
The company, with a staff of 10, will initially support Adelaide customers using its national help desk service as well as sending Mr. Woods, and technical director Jonathan Martin, to SA for several days each month. Their aim is to establish a critical mass of business that will enable them to employ a locally-based Arrow consultant by the middle of this year.
Small business technology specialist Dean Calvert says that international calls to abandon Microsoft’s Internet Explorer browser due to security concerns may actually expose computers to greater dangers.
“I think everyone needs to take a deep breath and settle down rather than join the hysteric horde,” said Calvert, the managing director of Adelaide-based network services firm Calvert Technologies.
“The sky is not falling down! Abandoning the Internet Explorer browser because of a high-profile security breach will just invite other, albeit different, security threats. Following some simple procedures can dramatically reduce the risk of viruses and other invasive software getting in your PC.”
Last week, Google's corporate network was hacked due to a vulnerability in Microsoft's Internet Explorer browser, which was being used by Google employees. Since then, there has been an international chorus of calls for users to abandon using the Internet Explorer browser.
An Adelaide couple with a track record of pioneering public Internet access has opened the doors of Glued.com.au, the city’s first fully automated, 24-hour-a-day DVD rental store.
SA’s first Glued outlet, located at 41 North East Road, Collinswood, is a state-of-the-art operation that replaces miles of aisles with an Italian-designed disk-dispensing machine that works with the ease and convenience of an ATM. As well as around-the-clock, member-only access, the secure, automated store has monitored video surveillance for customer safety.
Along with thousands of DVDs, Glued Collinswood offers its members the ability to browse and reserve available titles over the Internet, making sure the DVD they want is available before they get in the car. The store also offers around-the-clock access to Internet kiosks, which can browse available titles for free and also have full Internet access on a pay-for-use basis.
Tony Brownbill and Megan Edwards, who previously ran Hindley Street’s Wireless Café – SA’s longest running Internet café – decided to set up the ground-breaking Glued Collinswood operation as SA’s first Glued franchisee after feeling frustrated by traditional video stores.