Award-winning ERP specialist Evolution Business Systems (EBS) has undergone a dramatic transformation since it collected its first Australian Achiever Award six years ago.
EBS scored a 98.73 per cent customer satisfaction rating in this year’s awards. The Melbourne-based company has always secured a customer satisfaction rating of more than 90 per cent since receiving its first Australian Achiever Award in 2010.
Founder and managing director Paul Woods said EBS was a radically different company to what it had been in 2010. “It has changed completely,” he said.
Managed cloud services provider UltraServe accelerates its sales drive into Asia next week on an invitation-only tour with hybris, the world’s fastest-growing commerce platform provider.
Hybris, an SAP company, last October welcomed Sydney-based UltraServe into its hybris Extend program, an online marketplace that makes it easy for its clients to integrate quality hybris-certified solutions. UltraServe is the program’s only Infrastructure and Platform as a Service provider.
UltraServe CEO Samuel Yeats will use the hybris alliance to strengthen the company’s push into Asia with a presentation to hybris clients and partners in Korea on Tuesday, April 7. He will also discuss new regional projects with an existing client, followed by visits to China and Hong Kong.
Opengear has announced the availability of Zero Touch Provisioning (ZTP) capabilities across its products to speed up large-scale deployments of its out-of-band management technology.
ZTP enables automated provisioning of configuration to newly deployed Opengear appliances over the network, without the need for manual user interaction. With the recently released firmware version 3.15.1, Opengear is the first in the industry to offer ZTP as part of out-of-band (OOB) management solutions.
ZTP is an automation solution that is designed to reduce errors and save time. The development of this capability was a direct response to customer requests. As large scale Opengear deployments have started to require faster and more flexible implementation options, Opengear reacted quickly with ZTP.
Australian-founded Opengear (http://www.opengear.com) is a leading provider of critical infrastructure management solutions through advanced console servers, remote management, monitoring, and cellular out-of-band products. Now based in its largest market, the USA, Opengearstill has its CEO and global Research & Development team located in the Brisbane suburb of Toowong.
Impress Media Australia has a vacancy at its stylishly renovated office building in the thriving Adelaide suburb of Norwood.
Located next to the historic Robin Hood Hotel on Portrush Road, the circa-1900 villa has undergone a $100,000 refurbishment as commercial premises, providing comfortable and quiet offices next to an arterial road.
Centrify overnight announced a new customer support offering called Elite, which provides enterprise customers with personalised technical support from highly skilled Centrify Technical Account Managers.
The new offering builds on Centrify’s outstanding global support program, which consistently boasts overall customer satisfaction levels greater than 92 per cent per quarter. Centrify’s world-class support organisation has helped the company achieve a customer retention rate of 97 per cent, among the highest in the industry.
Centrify Corporation is the leader in unified identity management across cloud, mobile and data centre.
The new Elite-level support program caters to large organisations that demand direct access to dedicated customer support personnel who can serve as trusted advisors. Centrify’s Elite support specialists are highly trained specialists possessing a deep understanding of the customer’s needs.
Centrify Senior Director of Customer Success & Support Raman Kumar said the Centrify Global Support Program was an on-going strategic advantage to Centrify’s customers. “The new Elite-level offering further enhances our support for large customers who prefer a more personalised, dedicated service,” he said.