JAIX Logistics Software is a privately-owned Australian company that designs, develops and delivers successful technology for Australia’s logistics sector. Since it was established about 30 years ago, JAIX has developed innovative solutions for leading transport companies across national and local freight, warehousing, express courier, parcel and distribution operations.
When Eclipse Couriers decided that its crash-prone courier management system was holding it back, the company, which operates in Sydney and Melbourne, selected JAIX Logistics Software as the replacement system. Since implementing JAIX in October 2011, Eclipse Couriers has experienced no unplanned downtime while JAIX’s ease of use and reliability has seen Web bookings soar 40 per cent.
“Prior to JAIX, all my focus was on the system and making sure it was operating properly. Now I can use that time to focus on the business and where we are heading - which is what I should be doing. From a management point of view, JAIX has allowed us to focus on the business rather than putting out fires.”
Director, Eclipse Couriers
Adelaide courier company Aceit Transport Solutions has more than doubled its turnover in the past three years using state-of-the-art technology developed by Australian transport specialist JAIX Software.
Aceit uses the JAIX MetroLink software, which includes GPS (Global Positioning System) and digital communications technology, to manage its fleet of more than 90 couriers. This has allowed the company to boost deliveries by more than 20 per cent in the past year.
During 2007, JAIX has provided Aceit with a new generation of smart software that integrates satellite navigation and digital communications technology into a system that makes life easier for Aceit, its couriers and their customers. The GPS version of MetroLink provides:
Customers with self-service via the Internet for placing bookings and job “track and trace”
Couriers with handheld computers that seamlessly record every delivery detail, and
Dispatchers with GPS map-based tracking of every courier, customer and booking.
Adelaide courier company Aceit Transport Solutions has more than doubled its turnover in three years using state-of-the-art logistics technology developed by Australian transport specialist JAIX Software. With the fully integrated JAIX MetroLink software, Aceit uses GPS (Global Positioning System) and digital communications technology to manage its fleet of more than 90 couriers, boosting its deliveries by more than 20 per cent in the past year. JAIX also provides Aceit customers with the facility to place and trace orders via the Aceit website (www.aceittrans.com.au), a breakthrough that has transformed the Aceit Dispatch room from an adrenaline-driven nerve centre to an office epitomised by quiet efficiency.