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In Evolution Business Systems
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EBS director Paul WoodsFor the third year in a row, Australian financial software specialist Evolution Business Systems (EBS) has gained a 95 per cent customer satisfaction rating in the Australian Achiever Awards.

In the category for Victoria's Computer Systems & Software Services, EBS received a 95.02 per cent rating, based on a range of assessment criteria evaluated by the company’s customers.

Now in its 15th year, the Australian Achiever Awards provide an independent award system based on assessment ratings from a business's own customers.  In these awards, any score above 80 per cent is regarded as exceptional, reflecting outstanding customer service.

EBS founder and director Paul Woods said the company was honoured to receive its third ranking above 95 per cent in the Australian Achiever Awards. “What really matters to us is this comes from our customers,” he said.

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In Innovation
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John ConvillAustralian software developer QIMS has achieved global success with its iPhone/iPad app that uses the Internet to allow two-way communication between your phone and popular Mobotix security cameras.

Dubbed Q-Cam Professional, the $8.49 app for both iPhones and iPads is a remote monitoring application designed primarily for the remote monitoring and control of Mobotix cameras. Using the Mobotix MXPEG protocol, Q-Cam Pro allows live audio and video from the camera to the app via either wired or 3G Internet access.

The software also contains a simple “Speak” function which provides two-way voice communications directly with speaker-equipped cameras. Launched first for cameras made by Mobotix, the world's largest manufacturer of megapixel network video surveillance systems, Q-Cam Pro will soon be able to operate with a range of other branded IP video security cameras. Setting a new benchmark for customer engagement,

Q-Cam Pro was developed by Chris Lawrence, the founder of Hackney-based QIMS (Quality Information Management Systems), with input from Mobotix reseller Vision Security Services.

Vision Security Services Managing Director of John Convill said Q-Cam Pro provided customers with complete peace of mind by delivering security-on-the-go. “The app works perfectly to take full advantage of the the camera’s flexible interface,” he said.

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In Evolution Business Systems
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Paul Woods and Jonathan MartinBusiness management solution specialist Evolution Business Systems (EBS) has moved its head office to larger premises in the Melbourne suburb of Heidelberg to meet increased demand for its services.

Opposite the Warringal Hub Shopping Centre, the new EBS office, at Suite 3, 47 Burgundy Street, Heidelberg, comprises nearly 240 square metres of flexible floor space located in a contemporary office building, providing a great springboard for the future growth of the business.?

EBS, which is a Microsoft Dynamics NAV partner as well as an accredited Arrow Business Partner, has nearly doubled its employee headcount in the past six years, since it moved into its former Ascot Vale premises. The company has more than doubled its revenues during that period.?

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In Innovation
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PangamoniumAustralia’s newest publisher, MidnightSun Publishing, this week launches its second novel, Pangamonium, a witty critique of global capitalism by author Zanesh Catkin.

In Pangamonium, Francis is a journalist looking for a big story in the tiny kingdom of Panga.  Despite trying to maintain his usual selfishness, he is lured into liberating a group of child slaves making sex toys for the West. 

Toss in an African pilgrim named Easter on a quest to find his grandfather’s grave filled with pirate gold, a military regime oppressing the citizens of Panga, and a Bollywood romance — and pandemonium ensues.

With a striking cover design by Polly Leddar, Pangamonium will be launched at the SA Writers’ Centre this Friday, July 20.

Pangamonium was described as “‘a riot!” by Thomas Shapcott, judge of the IMPAC Dublin Literary Awards. “This novel is so funny I laughed aloud in my sober study, and it is so frighteningly sharp, I cut my finger and my heart turning the pages. A winner.’’

“Along with its farce and game-playing, Pangamonium is a sharp critique of global capitalism. Lively and intelligent...” adds Nigel Krauth, winner of The Australian/Vogel’s Literary Award

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