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In a market where a computer can cost less than the sum of its parts, JOHN HARRIS offers some rules of thumb to help you chooe a good computer.
Last week,
a mate proudly showed me his new computer.
"Whaddya
reckon about that then, eh, for $1500? he asked.
I must
admit I didn't have a clue about how to answer him.
A few years
back, it was easy. The value of a personal computer was the sum of its parts -
microprocessor, memory, hard disk, monitor, software and the manufacturer's
badge on the front - plus the labour cost of assembling it.
That was
when a $2000 notebook was still in the future and a $1000 PC seemed like a
bargain.
These days,
I don't understand how computer manufacturers can turn a profit, with entry-level
notebooks costing as little as $500. Some computers cost less than the parts it
would take to build them while others cost thousands of dollars.
This crazy
array of choice presents a real problem for the consumer. How do you tell a
bargain from a lemon?
While success
is never guaranteed, obeying simple rules can lower the risk of grief.
The first
step is to list everything you want to do with your computer.
These tasks
include anything from writing and printing letters and keeping accounts to
sending emails and editing digital videos.
The next
step is to sit down with an IT-literate friend to figure what software is
needed to perform those tasks.
While
Microsoft Office is a common software bundle on PCs, it is a large and complex
application suite that typically exceeds the needs of most people.
Sometimes,
simpler programs are better and require a less powerful computer to run them.
For example,
an interesting recent development is the advent of online applications, such as
Google Apps (www.google.com/a) and Google Docs (http://docs.google.com/) which
are programs that run on the Internet rather than on your computer.
Don't march into your local
computer store without this list of required programs in your hand.
In the store, ask which sort of
computer you need to run these programs. Ideally you want to see it in action
and actually try it in the shop before you buy.
Some retailers "bundle" programs
with computers, which can be cheaper than buying them separately, but be
careful of special offers: Today's bargain can become tomorrow's regret.
Following this process helps you
to select the right tool for the job, not a lemon that leaves you with a sour
taste.
Which brings me to the most
important point of buying a good computer - where?
The store you buy your computer
from is often more important than what you buy.
The point was driven home to me
earlier this year when a PC bought in January stopped work in March due to a
malfunctioning hard drive.
The owner of the store, who had
advised me about which computer would best meet my needs, hopped in his car
with a spare hard drive and swapped them over within two hours.
While that sort of service is
above and beyond the call of duty, it has cemented me as a regular patron of
his store for a long time to come.
While you may not buy a computer
every year, ask friends where they've bought a PC and what they thought of the
service. If it was good, they'll tell you.
Even better, they will be
delighted to warn you about which places to avoid.
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