Key points of
this announcement
- Hostworks provides Nutrimetics with 24X7 “critical system” availability
and support
- Nutrimetics now manages more than 80 per cent of its consultants
via the website
- More than half of
Nutrimetics orders arrive in the last few days of each month
The Australian arm of global network
marketing giant Nutrimetics has chosen Hostworks to enable it to handle the
large number of cosmetic product orders it receives in the last few days of
each month.
Hostworks is an online demand specialist
that provides high availability systems and expert staff to meet the rigorous
requirements of running a 24X7 business in the modern world.
Nutrimetics first became a customer after Hostworks'
2003 acquisition of Dimension Data Central, an early entrant into the
Software-as-a-Service (SaaS) sector. When Hostworks significantly re-engineered
this acquired SaaS offering, Nutrimetics extended its engagement from
outsourcing its website to having Hostworks manage its Nutrisoft Enterprise
Resource Planning (ERP) system.
Nutrimetics IT Director Charles Young said
Nutrisoft was "an incredibly critical system". "Now that 80-90 per cent of our
business is online, every minute of downtime can cost us a lot of money," he
said.
"Our 50,000+ consultants use the web to
place orders, view their reports and learn how to be better, more effective
consultants. They've given us feedback that they now spend much less time doing
their administration and more time actually building their business," Mr Young
said.
Hostworks provides managed services for the
full Nutrisoft enterprise management application, which is part of a global
system that controls product ordering, contact centre and warehousing. To
ensure the availability of the Nutrisoft system, Hostworks manages four HP
servers running Red Hat Linux, the IBM UniData database, the Apache webserver
and Tomcat application server.
Mr Young said: "Never underestimate the
flexibility it gives you to have a specialist take care of non-core activities.
Hostworks allows us to concentrate on the pieces we are good at, which is
adding value for the consultant. Hostworks also equips us to meet the peak
times, such as the end of each month, when about 50 per cent of our business is
done.
"Hostworks provides excellent technical
resources, particularly its Linux team. They go the extra mile to ensure a
thorough solution."
For
media assistance, call John Harris at Impress Media Australia on 08 8431 4000.
About Hostworks:
www.hostworks.com.au
Hostworks is the region's leading critical
application managed service provider and is responsible for managing the
availability, performance and running costs of its customers' critical business
applications. Hostworks does this by providing specialist services designed to
ensure IT operations excellence. Hostworks delivers its services on tightly
engineered, secure infrastructure which provides optimal performance and
protects its customers' applications and data from security threats. Experience
demonstrates that organisations seek Hostworks services for the following key
reasons;
- Existing IT
operations are struggling to meet required company service levels
- The business has a
desire to reduce cost whilst improving service levels
- Company growth is
increasing faster than the internal IT division can support
- The business has experienced a major disaster or outage.
Hostworks manages critical applications for
organisations that depend on quality of service and high availability. Hostworks
clients include Codan, Compass Group, News Digital Media, Network TEN, ninemsn,
realestate.com.au, SBS, SEEK, Southern Cross View, Ticketek and Wotif.com.
Hostworks is a
wholly-owned subsidiary of Broadcast Australia Pty Limited which in turn is a
wholly owned subsidiary of Macquarie Communications Infrastructure Group (ASX:
MCG).
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